Preston Carers Centre - A To Z Directory

A - Z Directory of Services

Home About us Who is a carer Young Carers Parent Carers Carers for people with LD Asian Carers Professionals Princess Royal Trust for Carers Carers Events Carers Groups Newsletters A-Z Directory of Services Useful links Work with us

Introduction

The A-Z guide is a joint production by the Carers Support Officers, the Preston Branch Carers UK and the Carers Support Group. We are indebted for the support received from Preston Primary Care Trust, Preston Community Chest, Preston CVS, Lancashire County Council Social Services Directorate and the Rotary Club of Preston Amounderness.

Preston Carers Centre would like to make it clear that the material contained within this website does not necessarily reflect the views of Preston Carers Centre. Access to services, products, information, advice and activities is at your own risk.

Advocacy

If you, or the person you care for, would like assistance with the presentation of a complaint, a query or any form of correspondence (letters, reports, forms), or to change situations in general, then trained advocates can help

Advocacy at React
T: 01772 732313
F: 01772 768726
E: advocacy@caritascare.org.uk
Caritas Care, 218 Tulketh Road,
Ashton, Preston, PR2 1ES
Advocacy service for people with Learning Disabilities
www.caritascare.org.uk/learning-disability/react/

Central Advocacy
T: 01772 524469
F: 01772 511017
E: central@centraladvocacy.org.uk
For support with assessments, complaints or any situation that is associated with Health or Social Services.
Also provide a service for parents of people with Learning Disability or Mental Health problems who need help and support in accessing or dealing with Social Services of Health Service.
Providing one to one advocacy
Appointment only - 24 hour answerphone
www.centraladvocacy.org.uk

Lancashire Advocacy
T: 01772 744050
F: 01772 744051
Howick House, Howick Park Avenue,
Penwortham, Preston PR2 5AL
Works with local projects and other agencies and aims to promote, develop and support the provision of advocacy and the involvement of services throughout the county.
www.lancashireadvocacy.com

Back to Contents

Aids, Services & Equipment

Community Equipment & Resource Service
T: 01772 643140
9.00-3.30pm
Unit 5, Centurion Court
Centurion Park, Leyland PR25 3UQ
Provides equipment for nursing, mobility, disability, and sensory impairment following assessment by the district nurse, occupational therapist, physiotherapist or social worker.
www.centrallancashire.nhs.uk

Preston Care & Repair
T: 01772 204096
E:agency@prestoncareandrepair.fednet.org.uk
Unit G3, Preston Tech Management Centre
Marsh Lane, Preston PR1 8UQ
For the over 60s and disabled people, advice on property repairs, improvements and home security. Assistance with grants for disabled people and help and advice on benefits and entitlement. A Handy Person Service for small jobs is available and advice on Warm Front Grants.
www.preston.gov.uk/housing/home-improvement-grants/preston-care-repair/

Specialist Mobility Rehabilitation Centre
T: 01772 716921
Preston Business Centre
Watling Street Road
Fulwood,
Preston PR2 8DY
Gives people the opportunity to fulfil potential in mobility & independence by providing the most appropriate equipment usually an artificial limb or a wheelchair or sometimes both.
www.lancsteachinghospitals.nhs.uk/content/dsc_move

Life line Alarms
Lifeline alarms are easy-to-use personal emergency response system that enables older people, the physically challenged and chronically ill people to remain independent and more confident in their own homes. In the event of a domestic or medical emergency, customers can alert a dedicated Control Centre, which is open 24/7 all year round, by pressing either an emergency illuminated panic button on their telephone or the push button on their pendant alarm. Depending on the nature of the call, the control centre will alert the emergency services, the doctor or a nominated emergency contact and key-holder. This service is available through Community Gateway Association or New Progress Housing - see details below.

Lifeline Alarm
- Community Gateway Support Line
T: 01772 268367 / 0800 953 0213
E: sheltered@communitygateway.co.uk
Supported Housing
Community Gateway Association
Deltic House, West Strand
Preston PR1 8UY
www.communitygateway.co.uk/support/

Lifeline Alarm
- New Progress Lifeline
T: 01772 436756
F: 01772 450866
E: lifeline@progressgroup.org.uk
New Progress Housing Association,
Summer House, 21 King St,
Leyland PR25 2LW
www.newprogress.co.uk/lifeline.html

Telecare
- New Progress
T: 01772 436756
F: 01772 450866
E: telecare@progressgroup.org.uk
New Progress Housing Association,
Summer House, 21 King St,
Leyland PR25 2LW
For those who need additional support Telecare is designed to provide safety & reassurance to keep older and vulnerable people safe in their homes and support their Carers. Sensors can be placed to check on unlit cookers, floods from baths or sinks, fires or cookers left on. Telecare sensors can check if someone has fallen out of bed or wandered outside. The alarms are connected to a centre which is manned 24 hours per day. The person you are caring for can be referred by social services, health or housing staff.. The cared for will be assessed by Social Services or an Occupational Therapist (OT). As part of a package Telecare can be supplied free of charge but there may be a weekly monitoring charge depending on financial circumstances. If you have an existing package and have had a financial assessment you may not need to pay any more. If Telecare is the only service prescribed the full charge is approx Ł9 per week.
www.newprogress.co.uk/lifeline.html

Changing Places Facility
in the new stand at PNE Football Ground
This is an accessible adult changing facility with changing bench and hoist.
For further info on changing places www.changing-places.org

Cinema Card
T: 0845 1231292
The Card Network, CEA Card
PO Box 199
Deeside CH5 9BW
The Cinema Exhibitors Association card (CEA card) is issued to the disabled person and allows them to take the Carer to the cinema for free (the disabled person has to pay).
The card is valid for 1 year from the date of issue. www.ceacard.co.uk

All Garden Services
T: 0844 5618221
A social enterprise scheme supported by national government using volunteers and skilled employees. There is a cost involved but they work on a 'not for profit' basis so it is an affordable service.

Guild Initiative for Furniture Trust
(GIFT 92)
T: 01772 716572
Unit 2, Boundary Road
Off Plungington Road
Preston PR2 3DS
Provide recycled furniture and household items for people in need in the Preston area. Users of the service must be referred by a local voluntary or statutory agency

Back to Contents

Alcohol & Drugs

Al-Anon
T: 0207 4030888
Ring this number for a local Al-Anon contact and details of where meetings take place. Al-Anon helps relatives and friends who are affected by someone's drinking.
www.al-anonuk.org.uk

Alcoholics Anonymous Helpline
T: 0845 769 7555

Addiction & Dependency Solutions
T: 01772 561300
8-9 Fox Street,
Preston PR1 2AB
A free and confidential service providing one to one counselling, support groups and assessment for residential rehabilitation.

Drink Line
T: 0800 917 8282
Help with alcohol problems

Drugline Lancashire Ltd
T: 01772 253840
T: 01772 825492 helpline
2 Union Court, Union St,
Preston, PR1 2MD
Counselling, Information, drop in and education service for drug users their families and friends
Monday - Thursday 9.30am - 9.30pm
Friday 9.30am - 5pm

Frank Drugs Advice
(National Drug Helpline)
T: 0800 776600
www.talktofrank.com

Preston Substance Misuse Service
T: 01772 676000
Bickerstaffe House, 53 Garstang Road,
Preston PR1 1LB
Provides advice, complimentary therapy and treatment

Backto Contents

Benefits and Finances

Benefits Enquiry Line (BEL)
T: 0800 882200 freephone
Text phone 0800 243355
F: 01772 238953
E: bel-customer-service@dwp.gov.uk
Victoria House, 9th Floor, Ormskirk Road, Preston PR1 2QP
For help filling in claim forms and advice on benefits and claiming for people with disabilities and their carers
Monday to Friday 8.30am-6.30pm
Saturdays 9.00am-1.00pm
Benefit Enquiry Line may contact you by phone, letter or by home visit.

CareAware
T: 08705 134925
For free advice and guidance on all aspects of funding care for older people.
www.careaware.co.uk

Carers Allowance Unit
T: 0845 6084321
T: 01772 899488 customer services
Text phone 01772 899489
F: 01772 899354
E: cau.customer-services@dwp.gsi.gov.uk
Palatine House, Lancaster Road,
Preston PR1 1HB
Advice and updates on carers allowance claims and payments

Child Poverty Action Group
T: 0207 8377979
94 White Lion Street
London N1 9PF
Leading charity campaigning for the abolition of child poverty in the UK and for a better deal for low-income families and children.
www.cpag.org.uk

DLA & AA Helpline
T: 08457 123456
Text phone 08457224433
E: dbu-customer-service@dwp.gsi.gov.uk
Attendance Allowance Unit/ Disability Allowance Unit
Warbreck House
Warbreck Hill
Blackpool FY2 0YE
Advice and update on Disability Living Allowance and Attendance Allowance claims & payments
Monday to Friday 7.30am to 6.30pm

Department of Work and Pensions
www.dwp.gov.uk

Funding Caring
FundingCaring is a resource for anyone requiring information on the cost of care, whether for themselves or for someone else. Individuals needing care may be children, the elderly or those with disabilities. Information on paying for care and finding financial help can often be complicated and jargon-heavy. FundingCaring provides information that is clear and easy to understand.
www.fundingcaring.co.uk

Jobcentre Plus
T: 0845 6088524
T: 01772 403200
Textphone 0845 6088505 Gateway House
200 Ringway
Preston PR1 2EK
Calls charged at local call rate (except calls from mobile phones)
Help & advice on job hunting and extra support
Help & advice on making a claim for benefit
Contact Jobcentre Plus for queries about claims for any of the following benefits:-
Income Support
Job Seekers Allowance
Incapacity Benefit
Severe Disablement Allowance
Maternity Allowance
Bereavement Benefit
Phone lines are open Monday, Tuesday Thursday, Friday 9.00am to 5.00pm
and Wednesday 10.00am to 5.00pm.
www.jobcentreplus.gov.uk

NHS Credit Crunch Stressline
T: 0300 1232000
Staffed by health advisers the stressline will listen to you, offer you useful information you can trust, guide you through your crisis and help you to get back in control of your life
www.iapt.nhs.uk/2009/07/nhs-credit-crunch-stressline/

State Pension
T: 0845 7313233 general enquiries
T:0845 3001084 Teleclaims Service
Text phone 0845 3002086
State Pension is paid to men aged 65 and women age 60 (changing to 65 in 2020). If you have not been invited to claim three months before State Pension age phone the Teleclaims Service. For more information see leaflet PM2 State Pensions
www.direct.gov.uk/pensions

Pension Credit
T: Freephone 0800 991234
Textphone: 0800 1690133
Pension Credit is an entitlement for people aged 60 and over which could top up your weekly income to a guaranteed minimum level. If you have saved towards your retirement you could receive extra money once you are 65. Ask for leaflet PC1L Pension Credit.
An advisor can help you apply or if you prefer someone from the Pension Service can visit you.
www.direct.gov.uk

Preston Welfare Benefits Information Centre
T: 01772 906363
Town Hall Annexe, Birley Street,
Preston, PR1 2QE
A Drop-In Centre for immediate advice and information on welfare benefits and debt advice

Welfare Rights Service
(Preston & Fylde)
T: 01772 533656
F: 01772 531910
Minicom: 01772 533610
E: preston@lancswelfarerights.com
Ground Floor, Guildhall Offices,
58-60 Guildhall St Preston PR1 3NU
Freepost Preston, PR1 8BR
Free confidential advice & help on Social Security & Local Authority Benefits
www.lancswelfarerights.com

The Carers Centre
T: 0800 1613839 helpline
Online resource for unpaid family carers to share and receive benefits advice.
www.carerscentre.com

Back to Contents

Blind and Partially Sighted

Action for Blind People
T: 01772 320550
T: 0800 9154666 National Freephone helpline
F: 01772 320579
E: preston@afbp.org.uk
Howick House, Howick Park Avenue,Penwortham,
Preston,PR1 0LS.
www.actionforblindpeople.org.uk

Bigprint Ltd
T: 0303 123 9999 helpline
E: shop@rnib.org.uk
Big Print is the only national weekly newspaper with TV and Radio guide in large print for people with eyesight problems produced by RNIB - and it is posted directly to your door.
RNIB, PO BOX 173,
Peterborough PE2 6WS
www.rnib.org.uk

British Wireless for the Blind Fund
Supplies radio and audio sets to all registered blind and partially sighted people who are in need.
www.blind.org.uk

Galloway's Society for the Blind
T: 01772 744148
T:01772 753702 advice on equipment
Howick House, Howick Park Avenue,
Penwortham, Preston, PR1 0LS
Provides a wide range of services and support for local blind people including advice and help on equipment for daily life.
www.galloways.org.uk

Henshaws Society for the Blind
T: 0161 872 1234
Atherton House, 88-92 Talbot Road,
Old Trafford, Manchester, M16 0GS
Provide a wide range of services for the visually impaired across the north of England - educational, residential, day care and community services
www.henshaws.org.uk

Royal National Institute for the Blind
(RNIB)
T: 0303 123 9999 helpline
Provides advice, information and support to people with serious sight problems and information to carers
www.rnib.org.uk

Back to Contents

Cancer Services

Cancer Services Directory
Website directory of cancer services in Central Lancashire which lists a variety of services and organisations to help anybody affected by cancer in the local area.
Free and confidential support to cancer patients and their carers. Advice & information, Cancer Support Nurses,advocacy, medical advice, day care service and Bereavement Support.
www.cancerlancashire.org.uk

Cancer Help
T: 01772 793344
Vine House, 22 Cromwell Road,
Ribbleton, Preston, PR2 6YB
Counselling,, information and free confidential support to the cancer patient and their carers from the time of diagnosis. Also provides a Children's Bereavement Service helping children to cope with cancer related loss.
www.cancerhelppreston.co.uk

Carers in Cancer
T: 01772 977555
E: information@carers-in-cancer.co.uk
Self help group run by Carers providing support just for Carers. This is an informal meeting for Carers to share their experiences, learn from others or gather information specific to your needs.
www.carers-in-cancer.co.uk

Derian House Children's Hospice
T: 01257 271271
Chancery Road, Astley Village
Chorley PR7 1DA
www.derianhouse.co.uk

Gentle Approach to Cancer
T: 01539 725394 / 01772 861765
Provides counselling and support for cancer patients. Free Advice given on diet, lifestyle, stress control and complimentary therapy
www.gentleapproach.org.uk

Macmillan Cancer Support
T: 0808 8082020
Macmillan Cancer Support improves the lives of people affected by cancer by providing practical, medical and financial support and pushing for better cancer care.
www.macmillan.org.uk

Rosemere Cancer Foundation
T: 01772 522913
Radiotherapy Dept
Royal Preston Hospital
Sharoe Green Lane
Preston PR2 9HT
Support for the provision of cancer services through funding for research, patient welfare, equipment and training for patients in Lancashire & South Cumbria
www.rosemere.org.uk

St Catherine's Hospice
T: 01772 629171
Lostock Lane
Lostock Hall
Preston PR5 5XU
Provides palliative care and relief in an in-patient or day care setting for terminally ill patients and their families. Clinical nurses provide for terminally ill patients and their families. Clinical nurses provide advice and support in the community. Referral by health professionals .
www.stcatherines.co.uk

Back to Contents

Carers Assessment

Your first point of contact is your local Social Services District Team. Assessments can range from a simple assessment such as that for a Disabled Persons Badge renewal to more complex assessments where people have multiple care needs. A very helpful form 'Carers Assessment Request Form' is available from Preston Carers Centre. The form is the first part of a Carer Assessment.

The process of assessment involves a discussion with a Social Worker to identify the best way of meeting the needs of both the person that you care for and yourself, offering choices as to how those needs can be met.

If a person is not happy with their assessment, they can refer to the leaflet called "We care about what you think of us". This leaflet is available from Social Services (address listed below).
For more information about Carers Assessment visit
www.lancashire.gov.uk/social-services/carers/assessment

Social Services Offices in Preston

Back to Contents

Carers Groups

Lancashire Asian Carers Forum

Lancashire Carers Forum

Preston Asian Carers Forum

Preston Carers Support Group

For further information on the above Carers Groups click on the link or contact the Carers Support Officers at the Preston Carers Centre on 01772 200173

See also Support Groups

Longridge Carers Group
T: 01200 444899 / 01254 387444
for information on when meetings are held www.carerslink.net

Carers Projects in Lancashire

Preston Carers Centre (Preston)

Carers Point (Fylde & Wyre)
T: 01253 362145
E: admin@ncompass1.org
Wyre and Fylde Advocacy
N-Compass
No. 3 Errigal House
Avroe Crescent
Blackpool Business Park
Blackpool FY4 2DP

Lonsdale District Carers (Lancaster & Morecambe)
E: lonsdale@dcarers.freeserve.co.uk
Cartmell Centre
Euston Road
Morecambe LA4 5NR
Freephone 0800 1696529
T: 01524 418278
F: 01524 401648

Carers 1st (Chorley & South Ribble)
T: 01772 455459
E: info@chorleyandsouthribblecvs.co.uk
78 Towngate
Leyland PR25 2LR
www.chorleyandsouthribblecvs.co.uk

Princess Royal Trust Carers Centre (West Lancashire)
T: 01695 711243
E: enquiries@prtwlcarers.org.uk
Certacs House
10/12 Westgate
Skelmersdale WN8 8AZ
www.prtwlcarers.org.uk

Carers Contact (Burnley, Pendle & Rossendale)
T: 01282 704604
E: carerscontact@bprcvs.co.uk
62-64 Yorkshire Street
Burnley BB11 3BT
www.bprcvs.co.uk

Carers Link (Hyndburn & Ribble Valley)
T: 01254 387444
E: info@carerslink.net
Link House, 23 King Street
Accrington BB5 1PR
www.carerslink.net

Carers Service (Blackburn with Darwen)
Oakenhurst Road
Blackburn BB2 1SN
T: 01254 688440

Carers Centre (Blackpool)
E: admin@blackpoolcarers.org
Norman House, Robson Way
Blackpool FY3 7PP
T: 01253 393748
www.blackpoolcarers.org

Back to Contents

Carers Information

Carers Direct Helpline
T: 0808 8020202
E: carers.direct@nhschoices.nhs.uk
The helpline can give you information to help you make decisions about your personal support needs and the needs of the person you look after. Information includes assessments, benefits, direct payments, individual budgets, time off, and maintaining, leaving or going back to work or education
www.nhs.uk/carersdirect

Connecting for Care
www.connectingforcare.co.uk

Peace of Mind 4 Carers
An emergency support service in Lancashire providing reassurance for Carers and Young Carers
Providing up to 72 hours of emergency care appropriate for the person cared for. Plans for emergency care arrangements will be put in place and registered with a 24/7 contact support service. The Carer will carry a special identification card so if an emergency occurs the plan will be activated. No charge will be made for this service.
Carers should contact their local Carers Centre in Lancashire

Direct Gov
Website with a wide range of up to date information for Carers and Disabled People.

Direct Gov for Carers:
www.direct.gov.uk/carers Contains sections on

Carer's Allowance (apply online)

Employment

Money, Tax and Benefits

Motoring

Rights and Responsibilities

Travel

and much more

Direct Gov for Disabled People:
www.direct.gov.uk/disability
Contains sections on

DLA and AA

Employment

Financial Support

Health and Support

There is also a link to local information and services, and you can find Blue Badge parking bays on the interactive map at www.direct.gov.uk/BlueBadgemap. There are currently 64 towns listed - unfortunately Preston isn't one of them but Blackpool is.

Care Aware Helpline
T: 08705 134925
Free advice and guidance on all aspects of funding care for older people
www.careaware.co.uk

Carers UK
- see also Preston Branch details below for local support
T: 0808 8087777 advice line
T: 0207 3784999
F: 0207 3789781
E: adviceline@carersuk.org
20 Great Dover Street
London SE1 4LX
Information, leaflets, fact sheets, policy papers, forums and campaign information.
www.carersuk.org

Carers UK - Preston Branch
T: 01772 651733
or contact Peter Sullivan at Preston Carers Centre

Princess Royal Trust for Carers
T: 0844 8004361
E: info@carers.org
The Princess Royal Trust for Carers is the largest provider of comprehensive carers support services in the UK. Through its unique network of independently managed Carers Centres, Young Carers services and interactive web sites, the Trust provides quality information, advice and support to carers of all ages.
www.carers.org

Caring with Confidence
T: 0800 8492349
E: cwc.info@caringwithconfidence.net
Caring with Confidence is a free knowledge and skills based programme which aims to help carers make a positive difference to their lives and the lives of the people they care for. Study from home using workbooks or the internet.
www.caringwithconfidence.net

Preston City Council - One Stop Shop
T: 01772 906900
Town Hall
Lancaster Road
Preston
Open 8am - 6pm Monday to Friday

Children

Complaints

Initially all health complaints or comments on service provision should be directed to your health centre, clinic or GP surgery. If you are still not happy then contact PALS who will assist you with your queries

Independent Complaints Advocacy Service (ICAS)
T: 01772 821909
F: 01772 821812
E: prestonicas@carersfederation.co.uk
Suite 2, Unicentre
Lords Walk
Preston PR1 1DH
Help if you feel you have not had the service you expect from the National Health Service (NHS). ICAS can support you with your complaint, provide a self help pack so you can deal with your complaint, put you in touch with people who can help you, provide a translator, meet you in a convenient place if you cannot visit the office. ICAS can write letters for you, attend meetings with you, answer your questions and explore all your options
www.carersfederation.co.uk

Patient Advice and Liaison Service (PALS)
PALS Central Lancashire NHS
T: 01772 522972
or T: 01257 247280
E: pals-preston@lthtr.nhs.uk
Not for formal complaints but will look into issues concerns or difficulties, obtain a response to the query, find out and provide information about local health services other agencies and groups. You can talk to PALS for confidential advice and support for patients families and their carers, and for information on the NHS and health related matters.

Complaints Manager - Central Lancashire NHS
T: 01695 598127
If PALS Community have not been able to resolve your query then you may contact the Complaints manager for Central Lancashire NHS

Back to Contents

Continence

Continence Clinic
T: 01772 777480
Croasdale Avenue,
Ribbleton, Preston, PR1 6UB

Back to Contents

Day Care / Resource Centres

Caritas Care
T: 01772 732313
218 Tulketh Road, Ashton,
Preston PR2 1ES
Two services
Vision in People Day Service for adults with Learning Disability
FX Project Day Service for young people with complex needs

The Bridge
T: 01772 882635
The Bridge
Unit 8, 178 Fylde Road
Preston PR1 2TY
Social inclusion service for a broad range of people with Mental Health difficulties who are in different stages of recovery.
On 3 sites
The Bridge,
(details as above)
Aspire Centre
at Steeple View
T:01772 724792
and Grange Park Community Gardens,
Firtrees Ave, Ribbleton
T: 01772 652471

Lady Elsie Finney House
T: 01772 721022
Cottam Avenue
Ingol
Preston PR2 3XH

Moor Lane Resource Centre
T: 01772 556064
Moor Lane, Preston PR1 1JQ
For people with physical difficulties

Pukar Disability Resource Centre
T: 01772 822700
3/5 Oakham Court
Avenham Lane
Preston PR1 3XP
Provides support, advice and information that is sensitive to culture, faith and language needs for disabled people from ethnic minority communities and to families and carers of disabled adults.
www.pukar.org.uk

Ribblebank Resource Centre
T: 01772 886885
Gerrard Street, Preston PR1 8NQ
For people with learning difficulties

Withy Trees Day Support Centre
T: 01772 717763
Brackenbury Road, Fulwood,
Preston PR2 3BS
For a warm, friendly environment where confused or socially isolated and physically frail older people can spend the day relaxing or being involved in social activities.

Back to Contents

Deafness

Deafway
T: 01772 796461
Minicom 01772 652388
E: info@deafway.org.uk
Brockholes Brow, Preston PR2 5AL
Residential care & rehabilitation, training in Deaf awareness and British Sign Language, information and advice.
www.deafway.org.uk

Lancashire Deaf Service
T: 01772 250117
F: 01772 828537
10 Theatre Street
Preston PR1 8BQ
Provide services to empower deaf people and enable equal access including advice and information, advocacy, employment advice, training, BSL translation etc. For deaf people of all ages.

Royal National Institute for Deaf People
(RNID)
T: 0808 8080123 freephone
Textphone: 0808 8089000
The largest charity representing deaf and hard of hearing people in the UK. They campaign, provide information and raise awareness of deafness and hearing loss. Practical services include employment programmes and social, medical and technical research. www.rnid.org.uk

Royal Preston Hospital Audiology Clinic
T: 01772 522403
T: 01772 522751 hearing aid dept
Preston Acute Hospital NHS Trust,
Sharoe Green Lane North,
Fulwood, Preston PR2 9HT

Back to Contents

Dentists

Preston Emergency Dental Service
T: 01772 522016
Royal Preston Hospital,
Sharoe Green Lane North,
Fulwood, Preston PR2 9HT
Phone enquiries are taken
Monday to Friday from 6pm - 8.30pm
Saturday & Sunday 8.00 -10.30am

Personal Dental Service
T: 01772 401189
Saul Street Clinic, Saul Street, Preston
Service for non-registered patients

Back to Contents

Direct Payments

Direct Payments are payments from Lancashire County Coucil (LCC) to enable you to buy the services you need. In the past the only option was for LCC Social Services to provide or arrange a service e.g. someone coming to your house for a few hours to help the disabled person get out of bed and get washed & dressed. With Direct Payments you can decide what support is required and at what time. You can employ and pay your own Personal Assistants (PAs).

You will need an assessment by a Social Worker to see what care and help can be provided and will be given the option of services provided or Direct Payments. There will be a financial assessment to see if you need to pay a contribution to your care.

Direct Payments can be used to employ Carers or PAs or pay an agency to provide support. Direct Payments cannot be used to pay for Day Centres, equipment the NHS should provide or for long term Residential Care. Direct Payments cannot be used to employ relatives who live in the same household.
Please note that if you have PAs working for you - you are an Employer.

Lancashire Support Services
T: 01772 250300
E: enquiries@lancashiresupportservices.info Preston Tech Management Centre,
Marsh Lane, Preston PR1 8UQ
Provides support on all aspects of Direct Payments including:
- writing job descriptions, interviewing & recruitment
- advertising and a payroll service
- employment contracts & advice on employment legislation
- information on peer support groups who act as mentors to people on Direct Payments
www.lancashiresupportservices.info

UK Personal Assistants Register
The PA Register helps people receiving Direct Payments to obtain staff. The register contains profiles of people available for PA work across Lancashire.
NOTE The responsibility for Criminal Record Bureau (CRB) checks and references is the responsibility of the employer not the PA Register.
www.ukpar.org

Direct Payments Peer Support Groups
T: 01772 250300
For local disabled people, their families and Carers the Peer Support Groups provide information, advice, assistance and advocacy. Training is provided in Direct Payments, Independent Living Fund, Disability related benefits, Person Centred Planning and Disability awareness and equality.
For further information, or to become a Volunteer who can help by their sharing experience.

Back to Contents

Disability

DIAL UK
T: 01302 310123
F: 01302 310404
A national organisation for a network of 130 local disability information and advice services run by and for disabled people. The local group is Disability Equality NW (formerly Preston DISC)
www.dialuk.info

Radar
T: 0207 2503222
Textphone: 0207 2504119
E: radar@radar.org.uk
12 City Forum, 250 City Road,
London, EC1V 8AF
Radar represents people with all kinds of disabilities and cover issues such as civil rights, community care, education, employment, social security, mobility and housing. Radar produces a holiday guide for disabled people and their carers.
www.radar.org.uk/

Specialist Mobility Rehabilitation Centre
T: 01772 716921
Preston Business Centre
Watling Street Road
Fulwood, Preston, PR2 8DY
Gives people opportunity to fulfil potential in mobility and independence by funding most appropriate equipment usually an artificial limb or a wheelchair or sometimes both

Disabled Living Centre
T: 0161 2145959
Redbank House, 4 St Chads Street,
Manchester, M8 8QA
Advice on equipment for people with disabilities. All types of equipment on show, technical advice available and moving and handling course.

Disabled Living Foundation
A national charity that provides impartial advice, information and training on daily living equipment. www.dlf.org.uk

Disability Equality NW
(formerly Preston DISC)
T: 01772 563090 office
T: 01772 558863 helpline
103-104 Church Street, Preston, PR1 3BS
Provides information, advice and support to disabled people and carers

Pukar Disability Resource Centre
T: 01772 822700
F: 01772 259410
3 Oakham Court, Preston, PR1 3XP
Information, advice, translation and interpretation service for ethnic minorities, disable people and their carers. Ethnic languages service available.

Scope (Preston)
T: 01772 828000
The Bridge Centre, 179 Eldon Street,
Ashton, Preston, PR2 2BA
Bridge Centre activities include after school clubs, Young Persons group, and Aromatherapy and Crafts.

Scope Response Line
T: 0808 8003333
For information & support campaigns, monthly newsletter and fact sheets with a focus on people with cerebral palsy. www.scope.org.uk

Health Centres & Clinics

Ashton Health Centre (Park Medical Practice Group)
T: 0844 4720001
Pedders Lane, Ashton,
Preston PR2 1HL
Branch Surgery 370 New Hall Lane,
Preston PR1 4SX
www.prestonpct.nhs.uk/parkmedicalpractice

Avenham Clinic
T: 01772 401900
Denbigh Way, Avenham,
Preston PR1 3RJ
Holds a wide range of clinics

Brookfield Clinic
T: 01772 401800
19 Croasdale Avenue, Brookfield,
Preston PR2 6UB

Fulwood Clinic
T: 01772 401300
Lytham Road, Fulwood,
Preston PR2 8JB

Geoffrey Street Health Centre
T: 01772 401700
Geoffrey Street
Preston PR1 5NE

Ingol Health Centre
T: 01772 401500
Village Green Lane, Ingol,
Preston, PR2 7DS

Ribbleton Clinic
T: 01772 401825
Pope Lane, Ribbleton,
Preston, PR2 6HT

Saul Street Clinic
T: 01772 401170
Saul Street,
Preston, PR1 2QU

Back to Contents

Health and General Information

Swine Flu advice for Carers is available in
a factsheet Adobe PDF Logo 166kb
other useful links
www.direct.gov.uk/pandemicflu
www.centrallancashire.nhs.uk

Cumbria & Lancashire NHS Strategic Health Authority
Gateway House, Manchester
T: 0161 2369456
Supporting, monitoring and encouraging the NHS in Cumbria & Lancashire.
If ringing for health advice please phone NHS Direct T: 08454647

Dept of Health Publications Line
T: 08701 555455
Department of Health Books and Leaflets

European Health Insurance Card
T: 0845 606203

Central Lancs NHS
T: 01772 645500
Preston Business Centre, Watling Street Rd,
Fulwood, Preston, PR2 8DY
Arranges healthcare for people in Preston, South Ribble and West Lancs through the services of doctors, dentists, pharmacists and optometrists. Comments, suggestions on any aspect of the Central Lancs NHS and its services are welcomed.

NHS Direct - Helpline
T: 0845 4647
Health questions & self help guide.
Find doctors, dentists, opticians & pharmacies in your area.
www.nhsdirect.nhs.uk

Lancashire & South Cumbria Agency (NHS)
T: 01772 221444
3 Caxton Road, Fulwood,
Preston PR2 4ZZ
For a list of doctors in Preston that will help you to choose or change your doctor

Back to Contents

HIV & AIDS

CLASS Project
(Central Lancs HIV Support Service)
T: 01772 825684 helpline
T: 01772 253840 office
E: class-enquiries@druglinelancs.co.uk
2 Union Court
Union Street, Preston PR1 2HD
Supporting those living with and affected by HIV in Central Lancs

National AIDS Helpline
T: 0800 567123

HIV Advice Line
T: 01772 825684

Sexual Healthline Freephone,
T: 0800 567123 24-hour service
Advice, information on HIV and sexual health

Back to Contents

Part 2 of Directory