Introduction
The A-Z guide is
a joint production by the Carers Support Officers, the Preston Branch Carers UK and the Carers Support Group.
We are indebted for the support received from Preston Primary Care Trust, Preston Community Chest, Preston CVS, Lancashire County
Council Social Services Directorate and the Rotary Club of Preston Amounderness.
Preston Carers Centre would like to make it clear that the material contained within this website does not necessarily reflect
the views of Preston Carers Centre. Access to services, products, information, advice and activities is at your own risk.
Contents
Advocacy
If you, or the person you care for, would like assistance with the presentation of a complaint,
a query or any form of correspondence (letters, reports, forms), or to
change situations in general, then trained advocates can help
Advocacy at React
Catholic Caring Services
218 Tulketh Road Ashton, Preston, PR2 1ES
T: 01772 732313 F: 01772 768726
E: advocacy@catholiccaringservice.org.uk
Advocacy service for people with Learning Disabilities
Independent Complaints & Advocacy Service (ICAS)
23-24 Premier House, Church Street, Preston PR1 3BQ
T: 0845 1203735 F: 01772 821812
Help if you feel you have not had the service you expect from the National Health Service (NHS).
ICAS can support you with your complaint, provide a self help pack so you can deal with your complaint,
put you in touch with people who can help you, provide a translator, meet you in a convenient place if
you cannot visit the office. ICAS can write letters for you, attend meetings with you, answer your questions
and explore all your options
Lancashire Advocacy
Howick House, Howick Park Avenue,
Penwortham, Preston PR2 5AL
T: 01772 744050 F: 01772 744051
www.lancashire advocacy.com
Works with local projects and other agencies and aims to promote, develop
and support the provision of advocacy and the involvement of services
throughout the county.
Preston Advocacy Project
Ms Julie Newton,
Preston Business Centre,
Sharoe Green Building
Watling Street Road,
Fulwood, Preston, PR2 8DS
T: 01772 524469 F: 01772 524795
E: prestonadvocacy@yahoo.co.uk
For support with assessments, complaints or any situation that is associated
with Health or Social Services.
Also provide a service for parents of people with Learning Disability or Mental Health who need help
and support in accessing or dealing with Social Services of Health Service.
Providing one to one advocacy
Appointment only - 24 hour answerphone
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Aids & Equipment
Galloways Society for the Blind
Howick House, Howick Park Avenue,
Penwortham, Preston, PR1 0LS
T: 01772 744148
Advice and help on a wide range of equipment for daily living.
Contact Kevin Lonergan T:01772 735702,
E: kevin.lonergan@galloways.org.uk for queries on equipment
Community Equipment & Resource Service
Unit 5, Centurion Court
Centurion Park, Leyland PR25 3UQ
T: 01772 643143, 9.00-3.30pm
Provides equipment for nursing, mobility, disability, and sensory impairment
following assessment by the district nurse, occupational therapist, physiotherapist
or social worker.
Carers Emergency Card
British Red Cross Service
Lancashire Branch
Pittman Court, Pittman Way
Fulwood, Preston PR2 9BR
T: 01772 707313
E: carerscard@redcross.org.uk
The emergency card is credit card sized and instantly identifies the holder as a carer. The holders
details are held by the British Red Cross and in the event of an emergency, such as the carer
being ill or involved in an accident, they will co-ordinate help to assist
the dependent person as quickly as possible.
Disabled Living Centre
Redbank House, 4 St Chads St,
Manchester M8 8QA
(10 minutes walk from Victoria Station)
A Registered Charity helping people with disabilities to enjoy greater independence
T: 0870777
E: information@disabledliving.co.uk
www.disabledliving.co.uk
Over 4000 items of equipment on display including beds, hoists, stair lift, seating, kitchen
equipment. You can try out products get free impartial advice from qualified staff. Open Days
held on 1st and 3rd Thursday of each month (9.30-4.30) or phone for an appointment.
Excellent Moving & Handling courses are also provided.
Preston Care & Repair
Unit G3
Preston Technology Management Centre
Marsh Lane
Preston PR1 8UQ
T: 01772 204096
E: agency@prestoncareandrepair.fednet.org.uk
www.foundations.uk.com
For the over 60s and disabled people, advice on property repairs, improvements and home
security. Assistance with grants for disabled people and help and advice on benefits and entitlement.
A Handy Person Service for small jobs is available and advice on Warm Front Grants.
Preston Disablement Service Centre
Royal Preston Hospital,
Sharoe Green, Lane North,
Fulwood, Preston
T: 01772 712391
Gives people the opportunity to fulfil potential in mobility & independence
by providing the most appropriate equipment usually an artificial limb
or a wheelchair or sometimes both.
Lifeline Alarms
Supported Housing
Community Gateway Association
Deltic House, West Strand
Preston PR1 8UY
T: 01772 268367
E: sheltered@communitygateway.co.uk
The Lifeline is a small unit that connects easily to your telephone. By pressing the red button advice
and assistance can be summoned. This service is available to those living in the Preston City area. Call or email to
arrange a free home demonstation.
Telecare
New Progress Housing Association,
Summer House, 21 King St,
Leyland PR25 2LW
T: 01772 436756
F: 01772 450866
E: telecare@progressgroup.org.uk
Telecare is designed to provide safety & reassurance to keep older and vulnerable people safe in their homes and support their carers.
Sensors can be placed to check on unlit cookers, floods from baths or sinks, fires or cookers left on. Telecare sensors can also check
if someone has fallen out of bed or wandered outside. The alarms are connected to a centre which is manned 24 hours per day.
The person you are caring for can be referred by social services, health or housing staff.. The cared for will be assessed by
Social Services or an Occupational Therapist (OT). As part of a package Telecare can be supplied free of charge but there may
be a weekly monitoring charge depending on financial circumstances. If you have an existing package and have had a
financial assessment you may not need to pay any more. If Telecare is the only service prescribed the full charge is £8.86 per week.
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Alcohol & Drugs
Al-Anon
T: 0207 4030888
Ring this number for a local Al-Anon contact and details of where meetings take place. Al-Anon helps relatives and friends who are affected by someone's drinking.
www.al-anonuk.org.uk
Alcoholics Anonymous Helpline
T: 0845 769 7555
Alcohol & Drug Services
8-9 Fox Street, Preston PR1 2AB
T: 01772 561300
A free and confidential service providing one to one counselling, support groups and
assessment for residential rehabilitation.
Drink Line
T: 0800 917 8282
Help with alcohol problems
Drugline Lancashire Ltd
2 Union Court, Union St,
Preston, PR1 2MD
T: 01772 253840
Helpline T: 01772 825492
Counselling, Information, drop in and education service for drug users
their families and friends
Monday - Thursday 9.30am - 9.30pm
Friday 9.30am - 5pm
Frank Drugs Advice
(National Drug Helpline)
T: 0800 776600
www.talktofrank.com
Preston Substance Misuse Service
Bickerstaff House, Garstang Road,
Preston PR1 1LB
T: 01772 676000
Provides advice, complimentary therapy and treatment
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Benefits
You can phone Jobcentre Plus on
T: 0845 6088524 if you have a question about your claim for any of
the following benefits:-
Income Support
Job Seekers Allowance
Incapacity Benefit
Severe Disablement Allowance
Maternity Allowance
Bereavement Benefit
Phone lines are open Monday, Tuesday Thursday, Friday 9.00am to 5.00pm
and Wednesday 10.00am to 5.00pm.
Calls charged at local call rate (except calls from mobile phones)
A textphone 0845 6088505 is available if you are hard of hearing, or have speech difficulties
Benefits Enquiry Line (BEL)
Victoria House, 9th Floor, Ormskirk Road,
Preston PR1 2QP
T: Free phone 0800 882200
Text phone 0800 243355
F: 01772 238953
E: bel-customer-service@dwp.gov.uk
For help filling in claim forms and advice on benefits and claiming for
people with disabilities and their carers
Monday to Friday 8.30am-6.30pm
Saturdays 9.00am-1.00pm
Benefit Enquiry Line may contact you by phone, letter or by home visit.
Carers Allowance Unit
Palatine House, Lancaster Road,
Preston PR1 1HB
T: 01253 856123
Text phone 01772 899489
F: 01772 899354
E: cau.customer-services@dwp.gsi.gov.uk
Customer Services 01772 899488
Advice and updates on carers allowance claims and payments
Job Centre Plus
Gateway House
200 Ringway,
Preston PR1 2EK
T: 01772 403200
Help & advice on job hunting and extra support
Help & advice on making a claim for benefit
DLA & AA Helpline
Advice and update on Disability Living Allowance and Attendance Allowance
claims & payments
Monday to Friday 7.30am to 6.30pm
Attendance Allowance Unit/ Disability Allowance Unit
Warbreck House
Warbreck Hill
Blackpool FY2 0YE
T: 08457 123456
E: dbu-customer-service@dwp.gsi.gov.uk
Text phone 08457224433
State Pension
State Pension is paid to men aged 65 and women age 60 (changing to 65 in 2020).
If you have not been invited to claim three months before State Pension age phone
the Teleclaims Service on 0845 3001084 (text phone 0845 3002086).
For more information phone 0845 7313233 for their leaflet PM2 State Pensions or visit
www.thepensionservice.gov.uk/
Pension Credit
Pension Credit is an entitlement for people aged 60 and over which could
top up your weekly income to a guaranteed minimum level. If you have saved towards
your retirement you could receive extra money once you are 65.
Find out more by calling Freephone 0800 991234 (textphone 0800 1690133). An advisor can help you
apply or if you prefer arrange for someone from the Pension Service to visit you. For more information
ask for leaflet PC1L Pension Credit or visit
www.thepensionservice.gov.uk/pensioncredit
Preston Welfare Benefits Information Centre
Town Hall Annex, Birley Street,
Preston, PR1 2QE
T: 01772 906363
A Drop-In Centre for immediate advice and information on welfare benefits and debt advice
Welfare Rights Service (Preston & Fylde)
Ground Floor, Guildhall Offices,
58-60 Guildhall St Preston PR1 3NU
Freepost Preston, PR1 8BR
T: 01772 533656
F: 01772 531910
Minicom: 01772 533610
E: preston@lancswelfarerights.com
Free confidential advice & help on Social Security & Local Authority Benefits
Direct gov
This is a website that contains a wide range of up to date information for Carers and Disabled
People online.
For Carers
www.direct.gov.uk/carers
Contains sections on
Carer's Allowance (apply online)
Employment
Money, Tax and Benefits
Motoring
Rights and Responsibilities
Travel
and much more
For Disabled People
www.direct.gov.uk/disability
Contains sections on
DLA and AA
Employment
Financial Support
Health and Support
There is also a link to local information and services, and you can find Blue Badge parking bays on the
interactive map at www.direct.gov.uk/BlueBadgemap. There are
currently 64 towns listed - unfortunately Preston isn't one of them but Blackpool is.
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Blind and Partially Sighted
Action for Blind People
Howick House, Howick Park Avenue,Penwortham,
Preston,PR1 0LS.
T: 01772 320550
F: 01772 320579
E: preston@afbp.org.uk
www.actionforblindpeople.org.uk
National Freephone helpline 0800 9154666
Bigprint Ltd
A weekly national newspaper in big print for people with eyesight problems produced by RNIB
RNIB, PO BOX 173,
Peterborough PE2 6WS
Free Number 0800 124 007
E: bigprint@rnib.org.uk
www.big-print.co.uk
Galloway Society for the Blind
Howick House, Howick Park Avenue,
Penwortham, Preston, PR1 0LS
T: 01772 744148
Provides a wide range of services and support for local blind people
Henshaws Society for the Blind
John Derby House, 88-92 Talbot Road,
Old Trafford, Manchester, M16 0GS
T: 0161 872 1234
E: paula.kirk@hsbp.co.uk
www.henshaws.org.uk
Provide a wide range of services for the visually impaired across the north of England
- educational, residential, day care and community services
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Cancer Services
Cancer Services Directory
Visit www.prestonpct.nhs.uk/publiciations
for a cancer services directory for Central Lancashire.
The directory lists a variety of services and organisations to help anybody affected by cancer in the local area.
Cancer Help, Preston
Vine House, 22 Cromwell Road,
Ribbleton, Preston PR2 6YB
T: 01772 793344
E: vinehouse@4-mat.net
www.cancerhelppreston.co.uk
Free and confidential support to cancer patients and their carers. Advice & information, Cancer Support Nurses,
advocacy, medical advice, day care service adn Bereavement Support.
Rosemere Cancer Foundation
Radiotherapy Dept
Royal Preston Hospital
Sharoe Green Lane
Preston PR2 9HT
T: 01772 522913
www.rosemere.org.uk
Support for the provision of cancer services through funding for research,
patient welfare, equipment and training for patients in Lancashire & South Cumbria
St Catherine's Hospice
Lostock Lane
Lostock Hall
Preston PR5 5XU
T: 01772 629171
www.stcatherines.co.uk
In patient care, day care, community nurse and family support.
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Carers Assessment
Your first point of contact is your local Social Services District Team. Assessments
can range from a simple assessment such as that for a Disabled Persons
Badge renewal to more complex assessments where people have multiple care
needs. A very helpful form 'Carers Assessment Request Form' is available
from the Social Services office, Bhailok Court, Pole Street, Preston, PR1 1DX or the Preston Carers Centre.
The form is the first part of a Carer Assessment.
The process of assessment involves a discussion with a Social Worker to identify the best way of
meeting the needs of both the person that you care for and yourself, offering
choices as to how those needs can be met.
If a person is not happy with their assessment, they can refer to the leaflet called "We care about
what you think of us". This leaflet is available from Social Services (address listed below).
For more information about Carers Assessment visit
www.lancashire.gov.uk/social-services/carers/assessment
Social Services Offices in Preston
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Carers Groups
Lancashire Asian Carers Forum
Lancashire Carers Forum
Preston Asian Carers Forum
Preston Carers Support Group
For further information on the above Carers Groups click on the link or
contact the Carers Support Officers at the Preston Carers Centre on
01772 200173
See also Support Groups
Longridge Carers Group
For further information on when meetings are held contact Stephanie Driver at Carers Link
T: 01200 444899
E: info@carerslink.org
www.carerslink.org
Carers Projects in Lancashire
Preston Carers Centre (Preston)
Carers Point (Fylde & Wyre)
Wyre and Fylde Advocacy
N-Compass
No. 3 Errigal House
Avroe Crescent
Blackpool Business Park
Blackpool FY4 2DP
T: 01253 302140
Lonsdale District Carers (Lancaster & Morecambe)
4-6 Regent Road
Morecambe LA3 1QG
T: 01524 833456
Chorley and South Ribble Carers Project (Chorley & South Ribble)
78 Towngate
Leyland PR25 2LR
T: 01772 455459
Princess Royal Trust Carers Centre (West Lancs)
Certacs House
10/12 Westgate
Skelmersdale WN8 8AZ
T: 01695 711243
Carers Contact (Burnley, Pendle & Rossendale)
62-64 Yorkshire Street
Burnley BB11 3BT
T: 01282 704604
Carers Link (Hyndburn & Ribble Valley)
Link House, 23 King Street
Accrington BB5 1PR
T: 01254 387444
Carers Service (Blackburn with Darwen)
Oakenhurst Road
Blackburn BB2 1SN
T: 01254 688440
Carers Centre (Blackpool)
Norman House, Robson Way
Blackpool FY3 7PP
T: 01253 393748
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Children
See also our Parent Carers page
Scope Bridge Centre After School Club
179 Eldon Street,
Preston PR2 2BA
T: 01772 828000
After school activities for children with disabilities ages 5-13
Tuesday's 3.45pm - 5.40pm ages 5-8
Thursday's 3.45pm - 5.40pm ages 9 - 13
Space Team
10 Peddars Lane, Ashton,
Preston PR2 2TH
T: 01772 460403
Large multi sensory area for those with learning and/or physical disability
Portage Service
c/o Golden Hill PRU,
Earnshaw Drive,
Leyland, PR5 1QS
T: 01772 904784
Portage is an Educational Home Visiting Service, available to parents/carers for
pre-school children who show some degree of developmental delay
www.lancashire.gov.uk/education/early_years
Every Child Matters Service Directory
on line directory of all services for children, young people and families covering many parts of the North West of England
www.help4me.info
Face to Face
Scope Bridge Centre
179 Eldon Street,
Preston, PR2 2BA
T: 01772 828000
Support to parents of children with disabilities and special needs
Family Information Network Directory (F.I.N.D)
Contact Dawn Helm
LCC Disability Database Co-ordinator (FIND)
4th Floor JDO, East Cliff
Preston PR1 3EA
T: 01772 532509
F: 01772 532544
Database for children with disabilities and their families with regular newsletters
Parent Partnership Services
E: info@lancashireparentpartnership.org.uk
W: www.lancspp.org.uk
For more information ask to see the 'Making Sense Pack' which is available
in Early Years Settings, Schools, Libraries and Education Offices.
Information Courses for Parents
Lancashire County Council run free information courses for parents of children with special needs.
For more information contact Joan Bill, SEN Family Liaison Officer on 01695 585830.
note: Special Educational Needs (SEN) is a term
used to describe the needs of a child who requires extra help to learn
Lancashire Early Years SEN Service
8 East cliff
Preston PR1 3JE
T: 01772 533781
F: 01772 531782
Supported nursery places/enhanced early years action plus support.
After approval by an Early Years panel, a Teaching Assistant will provide additional support which may include 1-1 support, supporting
your child to access activities, working with other groups of children to enable staff to spend more time with your child.
Learning Disability Helpline
T: 0808 808 1111
Information on Learning Disability issues in England
National Autistic Society (Preston Branch)
Formerly known as PAST, this group is run by parents who have children on the Autistic Spectrum (ASD) including Autism, Aspergers Syndrome, Specific Learning
Difficulty, SPD, Language Disorders, ADD, ADHD, Dyspraxia, etc and they understand.
Meet with other parents of children with Autistic Spectrum Disorder for fun, informal relaxing meetings....with your children.
Meetings held on 1st Wednesday of every month from 6.30pm at the Phantom Winger, Wacky Warehouse, Eastway, Fulwood, Preston
£3 per child entry to Playbarn (a free tea of coffee & juice for the children).
Contact Jill or Christine on 07789903250
Also have a lending library with books on many ASD related subjects.
Play Inclusion Project (PIP) Preston
Summer play schemes on referral from Social Services
Willows Child Development & Family Support Centre
Peddars Lane, Ashton,
Preston PR1 2TR
T: 01772 401450
Provides assessment, diagnosis for children with developmental delay, complex medical needs
or learning needs. Provides support & advice to families.
Beech Tree
Education, care and inclusion service for young people with special educational needs and severe challenging behaviour. Providing young people with skills and experience
to build a positive future through high quality residential care and education.
Short break service is available
Contact the head teacher at
Beech Tree,
Meadow lane, Bamber Bridge
Preston PR5 8LN
T: 01772 323131
F: 01772 322187
E: beech.tree@scope.org.uk
www.scope.org.uk
Signposts Preston
c/o Family Links
Ingol CP School
Whitby Avenue
Ingol
Preston PR2 3YP
T: 01772 734888
F:01772 734999
www.signposts.org.uk
Signposts is a Multi Agency Resource Centre that offers advice and information with experienced Family Support Workers, home visiting, and access to a wide range of servcies which are
friendly and confidential
Family Fund
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Complaints
Initially all health complaints or comments on service provision should be directed
to your health centre, clinic or GP surgery. If you are still not happy then contact
PALS who will assist you with your queries
Patient Advice and Liaison Service (PALS)
PALS Central Lancashire Primary Care Trust
T: 01772 645574
Free phone 0800 032 4222
Not for formal complaints but will look into issues concerns or difficulties,
obtain a response to the query, find out and provide information about
local health services other agencies and groups
Complaints Manager - Preston PCT
Preston Business Centre,
Sharoe Green Building, Watling Street Road,
Fulwood, Preston, PR2 8DY
01772 645591
If PALS Community have not been able to resolve your query then you may
contact the Complaints Manager Preston PCT
Preston District Team -
Social Services, Bhailok Court,
Pole Street, Preston, PR1 1DX
T: 01772 533689
F: 01772 533661
To complain about Social Services you can use the leaflet called "Let us know what you think of us"
see also Independent Complaints Advocacy Service (ICAS)
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Continence
Continence Clinic
Croasdale Avenue, Ribbleton, Preston, PR1 6UB
T: 01772 401812
Continence Home Delivery
T: 01772 401814
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Day Care / Resource Centres
Catholic Caring Services
218 Tulketh Road, Ashton,
Preston PR2 1ES
T: 01772 732313
For people with learning disabilities
Connolly Centre
Steeple View, Ashton,
Preston PR2 2PX
T: 01772 724792
For people with mental health problems
Falcon House Day Centre
Falcon Street, Preston PR1 6TE
T: 01772 795235 / 794340
Falcon House provides day support services for elderly people from minority
ethnic communities
Moor Lane Resource Centre
Moor Lane, Preston PR1 1JQ
T: 01772 556064
For people with physical difficulties
Ribblebank Resource Centre
Gerrard Street, Preston PR1 8NQ
T: 01772 886885
For people with learning difficulties
Deepdale Centre
Sir Tom Finney Way, Deepdale Road,
Preston PR1 6JA
T: 01772 795444
For people with learning difficulties
Withy Trees Day Support Centre
Brackenbury Road, Fulwood,
Preston PR2 3BS
T: 01772 717763
For a warm, friendly environment where confused or socially isolated and
physically frail older people can spend the day relaxing or being involved
in social activities.
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Deafness
Deafway
Brockholes Brow, Preston PR2 5AL
Hearing T: 01772 796461
Minicom 01772 652388
E: info@deafway.org.uk
Web-site www.deafway.org.uk
Residential care & rehabilitation, training in Deaf awareness and British Sign Language, information and advice.
Royal Preston Hospital Audiology Clinic
Preston Acute Hospital NHS Trust,
Sharoe Green Lane North,
Fulwood, Preston PR2 9HT
T: 01772 522403
Hearing Aid Department T: 01772 522751
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Dentists
Preston Emergency Dental Service
Royal Preston Hospital,
Sharoe Green Lane North,
Fulwood, Preston PR2 9HT
T: 01772 522016
Phone enquiries are taken
Monday to Friday from 6pm - 8.30pm
Saturday & Sunday 8.00 -10.30am
NHS Direct - Helpline
To help find a dentist or GP
T: 845 4647
Personal Dental Service
Saul Street Clinic, Saul Street, Preston
T: 01772 401189
Service for non-registered patients
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Direct Payments
Direct Payments are payments from Lancashire County Coucil (LCC) to enable you to
buy the services you need. In the past the only option was for LCC Social Services to provide
or arrange a service e.g. someone coming to your house for a few hours to help the disabled person
get out of bed and get washed & dressed. With Direct Payments you can decide what support
is required and at what time. You can employ and pay your own Personal Assistants (PAs).
You will need an assessment by a Social Worker to see what care and help can be provided and will be
given the option of services provided or Direct Payments. There will be a financial assessment to see if you
need to pay a contribution to your care.
Direct Payments can be used to employ Carers or PAs or pay an agency to provide support. Direct Payments
cannot be used to pay for Day Centres, equipment the NHS should provide or for long term Residential Care.
Direct Payments cannot be used to employ relatives who live in the same household.
Please note that if you have PAs working for you - you are an Employer.
Lancashire Support Services
Preston Technology Management Centre, Marsh Lane, Preston PR1 8UQ
T: & F: 01772 250300
E: enquiries@lancashiresupportservices.info
www.lancashiresupportservices.info
Provides support on all aspects of Direct Payments including:
- writing job descriptions, interviewing & recruitment
- advertising and a payroll service
- employment contracts & advice on employment legislation
- information on peer support groups who act as mentors to people on Direct Payments
Personal Assistants Register
The PA Register helps people receiving Direct Payments to obtain staff. The register which
is free contains profiles of people available for PA work across Lancashire.
NOTE The responsibility for Criminal Record Bureau (CRB) checks and references is
the responsibility of the employer not the PA Register.
www.lancs-PA.org
Direct Payments Peer Support Groups
For local disabled people, their families and Carers the Peer Support Groups provide information,
advice, assistance and advocacy. Training is provided in Direct Payments, Independent Living Fund,
Disability related benefits, Person Centred Planning and Disabiliity awareness and equality.
For further information, or to become a Volunteer who can help by their sharing experiences, contact
Lancashire Support Services on 01772 250300
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Doctors
Lancashire & South Cumbria Agency (NHS)
3 Caxton Road, Fulwood,
Preston PR2 4ZZ
T: 01772 221444
For a list of doctors in Preston that will help you to choose or change
your doctor
NHS Direct - Helpline
T: 0845 4647
Helps to find a Doctor or a Dentist
Central Lancs PCT Patient Advice and Liaison Service (PALS)
T: 0800 032 2424
Provides information and support about services arranged and provided
by GP's
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Funders
Family Fund
Unit 4, Alpha Court,
Monk Cross Drive, Huntington,
York YO32 9WN
Provides grants and information to families with children and young people aged 15 and under
who have a severe disability or a serious illness. The Family Fund can help with holidays or leisure activities, washing
machine or tumble dryer, bedding and clothing, transport expenses if not in receipt of higher rate DLA mobility component, driving lessons
for child's main carer, play equipment related to child's special needs
Application form by phone 0845 1304542,
E: applications@familyfund.org.uk or online
www.familyfund.org.uk
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Health Centres & Clinics
Ashton Health Centre
(Park Medical Practice Group)
Pedders Lane, Ashton,
Preston PR2 1HL
T: 0844 4720001
www.prestonpct.nhs.uk/parkmedicalpractice
Branch Surgery 370 New Hall Lane, Preston PR1 4SX
Avenham Clinic
Denbigh Way, Avenham,
Preston PR1 3RJ
T: 01772 401900
Holds a wide range of various clinics
Brookfield Clinic
19 Croasdale Avenue, Brookfield,
Preston PR2 6UB
T: 01772 401800
Fulwood Clinic
Lytham Road, Fulwood,
Preston PR2 8JB
T: 01772 401300
Geoffrey Street Health Centre
Geoffrey Street, Preston PR1 5NE
T: 01772 401700
Ingol Health Centre
Village Green Lane, Ingol,
Preston, PR2 7DS
T: 01772 401500
Ribbleton Clinic
Pope Lane, Ribbleton,
Preston, PR2 6HT
T: 01772 401825
Saul Street Clinic
Saul Street, Preston, PR1 2QU
T: 01772 401170
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Health and General Information
Cumbria & Lancashire NHS Strategic Health Authority
Gateway House, Manchester
T: 0161 2369456
Supporting, monitoring and encouraging the NHS in Cumbria & Lancashire.
If ringing for health advice please phone NHS Direct T: 08454647
Family Practitioner Advice line
T: 0800 917 7711
Information on costs for charges due on prescriptions
Dept of Health Publications Line
T: 08701 555455
Department of Health Books and Leaflets
European Health Insurance Card
T: 0845 606203
Central Lancs Primary Care Trust
Preston Business Centre, Watling Street Rd,
Fulwood, Preston, PR2 8DY
T: 01772 645500
Arranges healthcare for people in Preston, South Ribble and West Lancs through
the services of doctors, dentists, pharmacists and optometrists. Comments,
suggestions on any aspect of the PCT and its services are welcomed.
Preston City Council - One Stop Shop
Town Hall
Lancaster Road
Preston
T: 01772906900
Open 8am - 6pm Monday to Friday
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HIV & AIDS
West Lancs AIDS Helpline
T: 0845 6000184
Preston HIV Support Team
PO Box 515, Preston PR1 8XP
T: 01772 259444
Advice, information, support, awareness & training on HIV and sexual health. One to one peer support
for those affected by HIV and AIDS.
Sexual Healthline Freephone,
24-hour service T: 0800 567123
Advice, information on HIV and sexual health
Social Services
Preston District Team, Bhailok Court,
Pole Street, Preston, PR1 1DX
01772 533689
A specialist social worker offers emotional support, financial advice
and practical assistance
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Part 2 of Directory
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